Vet visa Privacy Policy – Your information is safe with us

When you register with vet visa, we collect your name, email address, mobile number, date of birth, and address. Information from your national ID card or passport may also be collected for identity verification purposes. For financial transactions, relevant payment method details are stored, however full bank account numbers or card numbers are never saved. Your device information, browser type, IP address, and site usage logs are automatically collected to improve security and service quality. Session information is stored via cookies and similar technologies to keep your browsing experience smooth and uninterrupted.

Your information is primarily used to create and manage your account, process transactions, and ensure service quality. It is also used to provide customer support and send important notifications related to your account. Automated analysis is carried out to detect and prevent fraudulent activity and to maintain platform security. Your preferences and usage patterns may be analyzed to show you relevant offers and content, which you can turn off at any time. Information may be stored or shared where necessary to comply with applicable laws and regulatory requirements in Bangladesh.

Vet visa never sells or transfers your personal information to third parties for commercial purposes. However, limited information may be shared with trusted partners who handle payment processing, identity verification, and technical services, and who are contractually bound to uphold our privacy standards. Information may be disclosed in accordance with applicable law in cases of legal obligations, court orders, or government investigations. In the event of a company merger or acquisition, users will be notified in advance and the protection of their information will be ensured. We do not share your personally identifiable information with any advertisers or marketing networks.

We keep all your information secure using industry-standard SSL encryption and a secure server infrastructure. Access to sensitive information is restricted to designated personnel and is regularly audited. Financial transaction data is stored in a separate, secured system and regular security checks are conducted. In the event of a data breach, we will promptly identify it, immediately notify affected users, and take the necessary measures. For the security of your own account, use a strong password and never share your login credentials with anyone.

You can view, correct, or request deletion of your stored information at any time — simply contact our support team. You can opt out of marketing communications whenever you choose. Even after account closure, some information may be retained for a specified period for legal or security reasons, but only for as long as necessary. Cookie preferences can be changed through your browser settings, although certain essential cookies are required for the platform to function normally. If you have further questions about your data rights, visit our FAQ section or contact us directly.